A recent report from Navigant Research provides a comprehensive overview of the global market for utility smart grid information technology (IT) systems, including global market forecasts for utility smart grid IT software and services through 2024.

“Platforms like mobile devices and social media are helping to deliver information to utility managers in a way that has never been possible before,” says Richelle Elberg, principal research analyst with Navigant Research. “The information and accessibility these new IT systems provide are giving utilities a newfound ability to improve efficiency, reduce their costs, and interact with their customers.”

According to the report, utilities are increasingly requiring field and office workers to have access to system data wherever they go. This change is being driven by utilities’ desire for heightened productivity and improved workflow management among workers in the field, and it is assisted by the growing presence of broadband networks and the use of smartphones and tablets, all of which are helping the market to expand.

The report, Smart Grid IT Systems, provides a comprehensive overview of the global market for utility smart grid IT systems. The study discusses the potential benefits and challenges to utilities deploying new IT systems and describes a dozen major utility IT applications. Global market forecasts for utility smart grid IT software and services, segmented by category (software purchases and upgrades, software maintenance fees, services, and software as a service, or SaaS), application, and region, extend through 2024. The report also provides in-depth profiles of numerous vendors involved in the utility smart grid IT space