IBM and Cisco partner to transform work

July 05, 2016 by John Hatcher
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IBM and Cisco partner to transform work

IBM and Cisco will partner to combine the market-leading strengths of each company to transform how knowledge-workers collaborate and work. The companies will form a suite of cloud-based workplace tools and applications infused with IBM Watson. As part of the transformation, the highly secure Cisco Spark and WebEx collaborative workspace platforms will be integrated with IBM’s leading cloud collaboration solutions, including Verse and Connections, and underpinned by IBM’s cognitive computing capabilities.

The companies aim to make collaboration simpler by combining IBM’s advanced analytics, Watson, and email and social offerings with Cisco’s collaboration solutions, including business messaging, meeting and calling offerings.  The two companies will design joint solutions that take advantage of all types of data to help people get more done, in less time. This will be achieved by providing the right insights in the right context – served up through the tools, apps, documents, or actions needed at any given moment based on an individual employee’s role, historical work patterns, and current work assignments.

IBM and Cisco are working to address today’s fast-paced work environment. Currently, the average employee is distracted once every 11 minutes and needs an average of 25 minutes to refocus on tasks. People compensate by working faster (but not necessarily more effectively), and experience more stress, higher levels of frustration, and greater time pressures. By bringing the best of collaboration and cognitive tools together, IBM and Cisco plan to create a more inspiring, productive and data-driven workplace.

“The irony of many workforce tools available today is that with because there are so many to choose from, they can reduce employee effectiveness,” said Inhi Cho, general manager, IBM Collaboration Solutions. “With our combined technology strengths and understanding of how teams get work done, IBM and Cisco can deliver the next generation of collaboration tools needed to cultivate innovation and drive productivity. By incorporating analytics and cognitive technologies into these solutions, we expect them to be able to learn what is important, in context, and take the right actions on behalf of the user.”  The goal is for the combined IBM and Cisco offerings to be integrated to connect seamlessly on behalf of users to complete mundane tasks such as scheduling and note-taking, and proactively bring people and content together in the context of specific tasks.

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